At CMZ we have our own After Sales Department with engineers from our factory providing international support. We are committed to a service dedicated to the product so we can provide direct, attentive assistance, tailored to the customer's needs.
You will be assisted directly by our CMZ lathe experts. Our free hotline service guarantees the best response in the shortest possible time, providing support in the event of incidents or queries related to programming, handling and maintenance of your lathe. Also, with our remote assistance system we can connect to the machine in real time to make an accurate diagnosis or show you all the functionalities of your machine.
Our maintenance contracts will help you maximise production and ensure the smooth operation of your CMZ lathe throughout its life cycle. We offer three products based on predictive maintenance to help you avoid machine breakdowns and minimise manufacturing defects. You can also benefit from additional discounts, preferential technical advice and priority response to machine breakdowns. Find out about our maintenance contracts.
Thanks to our tailor-made CNC programming courses for all levels you can guarantee maximum use of the capabilities and functionalities of your CMZ machine. We offer courses tailored to the needs of your team, in both in person and online formats. All training is given by technicians and engineers who are experts in the matter. Contact us and together we will design the best training plan for your team to further its development and acquire new knowledge and skills.
If your needs have changed, or if you want your lathe to be the latest model, or updated to add new accessories then we have a wide range of options available to you so you can customise your CMZ lathe according to your needs. Optical scale, bar loader, automatic doors, parts catcher, measuring probe, presetter, interfaces for automation. Ask us for a full list of available accessories.
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